O2 telling porkies over iPhone pre-order deliveries today


O2 has said, in an official statement, that ‘customers that were successful in the pre-order will receive their iPhone 3G on Friday. The only exception is customers who live in certain postcodes, north from Aberdeen who will receive on Monday’–but I’m not the only one who’s been told by the telecoms company that I won’t get mine until ’some time’ after today. It’s more than irritating when O2 stores have had stock delivered to them for today’s grand unveiling, albeit at the very most 24 units each.

The guy behind technology website Electric Pig is within the London M25 belt, and, like me, managed to get through the online ordering fiasco on Monday. But he’s been told the same. I dropped him a line to let him know, and am quoted with permission here, along with other readers in much the same boat. The M25 is a long way from Aberdeen, as is Skipton, where I live. So what gives? Does O2 have some very oddly distorted maps of the UK drawn up by people on perception-altering class A drugs? Or do its customer service staff have as much grasp on geography as George W Bush?

Read the full article.

Friday, July 11th, 2008

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