Apple does the right thing after MobileMe disaster


I received an email today from Apple, with the welcome news that the company is to automatically extend all current subscriptions to the MobileMe (formerly .Mac) service by 30 days, as a way of recompensing everyone affected by last week’s disastrous transition to the new service which, unlike the old, is—or rather, should be by now—available to Windows users as well as Mac fans.

The company has also taken the unprecedented step of describing its use of the word ‘push’ to describe the synchronisation of email, contacts, calendar events and web applications as having been a ’snag’ it ran into. You can really feel the squirming of giants going on behind the email. Snag, indeed.

Read the full article.

Wednesday, July 16th, 2008

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